Motivation Is Personal, And So Are Our Rewards
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orget the traditional catalogs or limited, predefined rewards! When someone goes the extra mile to help your business grow, their reward should feel just as meaningful. Our Concierge Shopping gives participants the freedom to use their earned award points in ways that truly matter to them.
Starting at a value of $500, our Concierge Shopping service allows participants to redeem points for almost anything they choose. From home improvements and car down payments to vacation rentals and once-in-a-lifetime experiences, the results are unbeatable.
And yes, one participant even redeemed points to purchase a cow at auction for his granddaughter’s 4-H project. That’s the power of our personalized rewards.
At a glance
Built to Work with Your Incentive Program
Our Concierge Shopping service is one of the best ways to offer truly personalized and high touch rewards.
It integrates seamlessly with:
Reward Point programs
Channel Incentive & Loyalty programs
Tiered or milestone-based recognition
Long-term performance initiatives
How Our Concierge Shopping Works
Concierge Shopping is designed for flexibility without complexity. Participants earn reward points through a Motivation Excellence incentive or loyalty program, then work directly with our team to source and fulfill a reward that’s truly meaningful to them.
Our in-house customer support manages the process from start to finish. It’s a human-centered service that makes high-value rewards feel effortless.
What Our Concierge Shopping Can Support
Home improvements & major purchases
Vehicles, equipment, or specialty items
Personal travel or vacation rentals
Unique experiences & one-of-a-kind opportunities
Agricultural, lifestyle, or hobby-based purchases
Frequently Asked Questions
What is Concierge Shopping and how does it work?
Our Concierge Shopping experience is a premium service that lets participants request almost any product, experience, or curated idea, and our in-house team sources it for them.
Participants simply tell us:
- What they’re looking for
- A style, concept, or brand
- Their available points or budget
Our team provides options, manages the purchase, and handles all customer service and delivery needs. It’s a human-centered service that makes high-value rewards feel effortless.
How quickly can participants receive rewards?
It depends on the reward type:
- MAXRewardsNOW: Delivered instantly
- Lifestyle Packages (MAXRewardsYourWay): Timelines vary based on customization and logistics
- Concierge Shopping items: Typically within days, depending on availability
- Physical merchandise: Standard shipping windows apply
What incentive programs and rewards do you support?
We design and manage a full range of incentive and rewards programs.
Our solutions:
- Sales Incentive Programs: designed to drive incremental revenue, new product adoption, and long-term growth.
- Channel & Distributor Incentives: motivating dealer networks, contractors, resellers, independent reps, and distribution partners.
- B2B Customer Loyalty Programs: strengthening ongoing relationships with your highest-value customers and partners.
- Personalized Rewards & Point-Based Programs: including MAXRewardsYourWay lifestyle packages, MAXRewardsNOW instant digital codes, and our premium Concierge Shopping experience.
- Goal-Based & Tiered Achievement Awards: recognizing top performers, category specialists, or teams hitting personalized goals.
- Incentive Travel Experiences: award-worthy group travel and immersive events supported by our Inspire mobile engagement platform.
- Corporate Meetings & Events: expertly planned meetings, conferences, and leadership events that align strategy, energize audiences, and elevate your brand through flawless execution.
How quickly can a program go live?
Testimonials
Let's Hear It
Our clients use a wide range of our solutions including incentive group travel, B2B customer events & loyalty initiatives and reward point programs. We appreciate their feedback and strive to exceed their expectations year after year.
We regularly survey our participants to ensure we are exceeding their expecations too. From our in-house customer service for reward point redemptions to our dedicated travel coordinator team, we want to know the good, the bad and yes, the ugly, so we can continue to create outstanding experiences from start to finish.
