Get to Know ME with Josee Lunk

Sky Capriolo

At Motivation Excellence, we take pride in our coworkers; not only their work ethic but also what makes them unique and shine as an individual. This month we’re featuring one of our newer team members, Josee Lunk! You can read and watch all about her in our most recent Get to Know ME feature.

What’s your title and how long have you been at ME? 

Customer Award Service Representative for the last 2.5 years. 

What’s something special about working at ME that you’d like to share? 

From my first day, I felt welcomed. It’s like having a second family. Everyone is friendly, helpful and you have a very positive energy around you even on bad days.

Have a special story about a client interaction that you still smile about

Not everybody is good with computer, and sometimes some of our customers have trouble navigating through their electronic devices. One particular customer had trouble printing digital gift cards and did not have anyone around him to help him with it. He really was looking forward to those for his road trip coming up with his brother. After working with him on the phone for almost a week I decided to print them myself and expedite them to him to his home address. 2 days later I got a call from him, telling me that I was the best and that he was never expecting me to do this for him. It put a smile on my face for the rest of my week.

What’s an unknown or odd talent you have? 

Many years ago, I realized that there was a lot of waste in this world, so I decided to try resale shopping. I love finding treasures, refinishing furniture, it is amazing what you can find that was never hardly even used. 

What motivates you to accomplish things in your life (work or personal)? 

The people I love and care about. My family, my friends, my co-workers, I don’t want to disappoint anyone, so I give my best every day. 

What do you enjoy doing outside work? 

Spending time with my family, traveling, fishing, kayaking, reading, cooking, sharing great meals and wine with my family and my friends.

One thing that always makes you laugh is? 

My boys, they are very funny!

If ME didn’t stand for Motivation Excellence, what could it stand for? 

Marvelous Efficiency

What’s the most interesting former job you’ve had? 

I was an ESL teacher for adults for several years. It was very rewarding!

How long have you lived in the U.S and what brought you here

I moved in the US in the summer of 2000. I was a Hotel Restaurant Manager for Accor Hotel Group and they were opening a new hotel in Chicago. There was an opening for me to relocate, so I seized the opportunity of a new adventure!